Posts Tagged: research

Does Gov 2.0 Lead to Improved Government? Proving the Case

Gov 2.0 advocates claim that their various projects in social networking and open government will, of course, lead to improved performance from government agencies and more satisfactory citizen engagement. But where is the proof? As Poister, Pitts, and Edwards (2010) conclude from their analysis of the last twenty years of strategic management in the publicRead… Read more »

New Wiki on Organizational Change and Mental Models

I’ve launched a new wiki based on my dissertation research. The purpose of the research was to examine a possible link between mental models, change visions, and organizational alignment. As of 2006, there were over 1 million articles on organizational change and a multitude of change models in the literature. But, surprisingly, these change modelsRead… Read more »

FHWA survey of State DOT use of Web 2.0 tools

We (Washington State Department of Transportation) were fortunate enough to be featured in a research study done by the Volpe Institute through FHWA surveying uses of social media tools by transportation agencies: http://www.gis.fhwa.dot.gov. The report offers a good overview of how transportation agencies are using social media each in their own distinct ways to reachRead… Read more »

Public Service Value Chain links happy staff to citizen confidence

Since I started blogging, I’ve been trying to focus on making performance management practical. I wrote some months ago about the what Fortune magazine called “The World’s Most Modern Management Idea” when companies implemented policies that focused on staff satisfaction, after research linked happy employees to investor profits. This is known as the service valueRead… Read more »

Citizens ‘wish list’ and frustrations with local government websites (Part 1)

This user insight comes from the user research conducted for London Borough of Camden in the UK. You can visit the website redesign project development site here. View full post here. Over the past few months, I’ve been getting myself acquainted with my new Job at Camden Council and learning the ropes. I’ve been broughtRead… Read more »

Unlocking Government – How Data Transforms Democracy (New Research)

My collegue, author and former public servant Bill Eggers, has just completed some great new research that helps illustrate the evolution of government from a data publisher to a development platform for generating maximum public value. You can view the 44 page report here: http://bit.ly/c1AdGh Click on “Unlocking Government” for the report and a seriesRead… Read more »

Researching Digital Government of the 21st Century

A group of researchers from some of the top schools with programs related to digital government got together last month to discuss the role of research in the digital government arena, it’s importance for the future, and how to get it better funded. The get-together was entitled “Information, Technology, and Governance: A Grand Challenges ResearchRead… Read more »

Call for Proposals: Student Research in Budgeting and Program Analysis

The American Association for Budget and Program Analysis (AABPA) invites master’s candidates in public administration, public policy, and other related disciplines to submit proposals for its 2nd annual award competition for student research. FROM THE BUDGET ACT TO THE RECOVERY ACT AND BEYOND AABPA invites students to submit research topics that analyze the current social,Read… Read more »

Special Report of Social Networking from the Economist

Hello all, Just wanted to share some information (FT Doug Cornelius). The January 30th edition of The Economist contains a special report on social networking. The report is available on-line for download at http://www.economist.com/members/survey_paybarrier.cfm?issue=20100130&surveyCode=NA The following are links to the inidividual stories: A world of connections Online social networks are changing the way people communicate,Read… Read more »

PAIRS Study: Relationship Skills Training Prevents Four Out of Five Divorces.

Four in five couples on the brink of divorce achieve significant, lasting improvements from participation in 9 – 12 hours of relationship skills training, according to research published by the non-profit PAIRS Foundation. Seth Eisenberg, PAIRS President and CEO, says the study has important implications for the public and policy makers. “We now know weRead… Read more »