Last Thursday (11/17), GovLoop and RightNow hosted a training webinar on “Government Customer Service Mandate – Are we better off?”. During the training we discussed the lessons learned from building agency customer service plans and took a look at the future of government customer service. Below please find key resources related to the training session:Read… Read more »
The Customer Service series is supported by RightNow Technologies. To learn more on how to use cloud technology to improve customer service, visit the RightNow resource center today. Check out the GovLoop/RightNow Customer Service Hub to get smart on how to be awesome at customer service ————————— Advances in technology, and the ready adoption ofRead… Read more »
Happy Summer everyone! As you know on GovLoop, you are not subjected to blinking banner ads and annoying pop-ups. I think the future of advertising is that it has to be beneficial to the community. Thus, here on GovLoop, you’ll see us work with our awesome partners to put on educational online trainings, special areasRead… Read more »
Kevin Paschuck, VP, Public Sector at RightNow offers his perspective on cloud computing at the 2011 SIIA CloudGov conference in Washington, DC. http://www.youtube.com/watch?v=8EbuV2_aSoo&feature=player_embedded