The San Francisco City Attorney’s Office (where I work on civil law investigations and social media initiatives) this week launched a local campaign to tackle illegal dumping and graffiti, using SeeClickFix and a range of 311 services to encourage smartphone and Web reporting of neighborhood blight. The “Let’s Do It SF!” initiative also has aRead… Read more »
I happen to be in Washington, DC, this week to welcome our new fellows and connect with a few other folks while I’m in town. So it’s only appropriate that I’m posting this week’s GovGoodies prize contest as we’re helping SeeClickFix to announce the launch of a Civic Points contest with the District of Columbia.Read… Read more »
Mobile payments – the ability to send and receive money from your phone – is a big emerging trend I’ve been watching. It was only a matter of time before someone turned an iPhone into a credit card swiper (see Square) or enabled me to split a check for sushi by paying my friend withRead… Read more »
When a number of factories in the tiny city of De Leon, Texas left many workers unemployed, a neighboring city – Manor – decided to step in to help. Manor, Texas boasts just over six-thousand people in addition to its famous water tower, but in recent years, the main attraction of this city has beenRead… Read more »
SeeClickFix is proud to announce its integration with San Francisco and Washington DC’s 311 systems, after the two cities announced their transition to the Open311 API today. The cities’ use of this open source data platform will enable citizens to communicate service requests directly into their cities’ CRMs by reporting issues through one of SeeClickFix’sRead… Read more »
A lively conversation blew through the Ypsilanti, Michigan message boards this week, like discarded coupons churning in the wind. Residents are tired of finding local news site AnnArbor.com’s weekly add papers strewn about their property. Rather than just complain, they’ve taken to SeeClickFix to exchange information and find a solution. It’s proven surprisingly difficult forRead… Read more »
Tucson’s Chantilly Drive had more holes than Chantilly lace. On the SeeClickFix page for the issue, citizens called it a “mine field,” “an obstacle course” and “a wagon trail from the 1800’s.” One neighbor counted 50 holes, some bigger than the hood of a car. It took 3 months and the support of 42 citizensRead… Read more »
Gov 2.0 news source GovFresh included SeeClickFix co-founder Ben Berkowitz on its list of 10 Entrepreneurs Changing the Way Government Works. Ben joins the company of innovators like Conor White-Sullivan & Aaron Soules from Localocracy and Goldy Kamali from FedScoop. Congrats to everyone who made the list.
Some cities with 311 Call Centers might have the knee-jerk reaction of resisting open-data platforms like SeeClickFix, even though it offers more transparency and better user experience. Yet our experience has been that many cities are willing to experiment with combining the utility of both systems. Consider this recent case from Chattanooga, TN. A monthRead… Read more »
Government of the people, meet the people. With technology making our world smaller and more closely interconnected than ever before, it seems only natural that new social media like SeeClickFix.com could link citizens and government in productive dialogue about issues affecting the public space. Recently we helped bicyclists in Lansing, Michigan help clean up debris-coatedRead… Read more »