How Tennessee Gave Voice to Its Constituents
Customers have shifting expectations for the government and it’s necessary for government to engage people where they are.
Posts Tagged: self service
Future-Proof Citizen Engagement with Intelligent Help Centers
“Citizen engagement and participation are crucial to community buy-in and incorporating citizen voices into decision-making.”
3 Ways to Reduce IT Budgets in the Public Sector
Growing up I was told that there’s no such thing as a “free lunch.” While that may be true, it turns out that from IT’s perspective you can get a meal that’s cheap and good for you.