I am in the midst of being assessed for an international business opportunity, during which I’ve been asked to submit to rigorous but objective assessments of my foreign language skills. It’s not often that professionals get to gauge perception vs. reality regarding claims of proficiency or fluency in any skill set, so I welcomed thisRead… Read more »
On the 10th June I went with two of my colleagues to a meeting of the Scottish Council of Voluntary Organisations (SCVO). They are an umbrella organisation that tries to make their contributors work more coherently. In a manner of speaking the SCVO is the ‘Improvement Service’ of the voluntary sector so hearing presentations fromRead… Read more »
SOCIAL MEDIA Twitter’s has had major reliability issues this week. The site was over capacity and displaying the “Fail Whale” image numerous times. The capacity issue resulted in site breakdowns, slowdowns, loss of tweets, and more. In fairness, Twitter has been transparent (in true social media culture fashion) about the scaling issues coming from exponentialRead… Read more »
The Communities of Practice (CoP) has over 1,300 UK communities and upward of 57,000 UK members, it is the largest collaborative platform for local government and so can be a daunting place for newcomers. If you begin your CoP journey as a community facilitator, however, this feeling of uncertainty is amplified as you have theRead… Read more »
Hi there – I’m Alycia and I am super excited to be writing my first blog post for GovLoop. I am a program coordinator for Web Manager University (WMU), and will be sharing with you training opportunities, government innovations, and cool websites and tools that I find through research for the WMU programs. Web ManagerRead… Read more »
A large and abundant market awaits US exporters in Latin America. Although the combined GDP of Brazil and Mexico alone stands at over $1.5 trillion, US companies approach the region with skepticism. Real and perceived risk in financing and payment issues is a common reason for placing Latin American markets in third-place when expanding globally,Read… Read more »
Great customer service starts right at the top of any organization – private or public. Top executives set the tone and the standards for customer service. When those top executives pay close attention and make customer service a priority, they create happy customers. Happy customers – better business. Nothing new about that. But have youRead… Read more »
Mexport is an annual trade show in San Diego — a great, one-day snapshot of www.calibaja.org“>Cali Baja’s economy, a term that describes the greater economic zone between Baja California in Mexico and San Diego and Imperial Counties in California. Services in global transportation, manufacturing and assembly reflect the impetus of the local economy and theRead… Read more »
Originally posted at http://www.andrewdwelch.com/2010/04/former-students-us-coast-guard.html We enter this week’s installment of the “Spotlight on Leadership” campaign with a “why do you serve” post that is very close to my heart. I should actually say that this Monday I am taking the opportunity not to ask the question “why do you serve,” but rather to highlight threeRead… Read more »
I like to look for quotes that help me set my focus in a new direction. Recently, I posted this one on my office door: “Service which is rendered without joy helps neither the servant nor the served. But all other pleasures and possessions pale into nothingness before service which is rendered in a spiritRead… Read more »