Hi there – I’m Alycia and I am super excited to be writing my first blog post for GovLoop. I am a program coordinator for Web Manager University (WMU), and will be sharing with you training opportunities, government innovations, and cool websites and tools that I find through research for the WMU programs. Web ManagerRead… Read more »
A large and abundant market awaits US exporters in Latin America. Although the combined GDP of Brazil and Mexico alone stands at over $1.5 trillion, US companies approach the region with skepticism. Real and perceived risk in financing and payment issues is a common reason for placing Latin American markets in third-place when expanding globally,Read… Read more »
Great customer service starts right at the top of any organization – private or public. Top executives set the tone and the standards for customer service. When those top executives pay close attention and make customer service a priority, they create happy customers. Happy customers – better business. Nothing new about that. But have youRead… Read more »
Mexport is an annual trade show in San Diego — a great, one-day snapshot of www.calibaja.org“>Cali Baja’s economy, a term that describes the greater economic zone between Baja California in Mexico and San Diego and Imperial Counties in California. Services in global transportation, manufacturing and assembly reflect the impetus of the local economy and theRead… Read more »
Originally posted at http://www.andrewdwelch.com/2010/04/former-students-us-coast-guard.html We enter this week’s installment of the “Spotlight on Leadership” campaign with a “why do you serve” post that is very close to my heart. I should actually say that this Monday I am taking the opportunity not to ask the question “why do you serve,” but rather to highlight threeRead… Read more »
I like to look for quotes that help me set my focus in a new direction. Recently, I posted this one on my office door: “Service which is rendered without joy helps neither the servant nor the served. But all other pleasures and possessions pale into nothingness before service which is rendered in a spiritRead… Read more »
Lunched with Mom and daughter today. We have Ladies Lunches, when all three generations of us females go out to lunch together and share sandwiches, cake and giggles. We met Mom at the mall and she looked rather harassed. She sighed, “I have this letter from the Council about my refuse collection and I don’tRead… Read more »
Original post at http://www.andrewdwelch.com/2010/03/service-leaders-in-community-nation-and.html. Six weeks ago I started a regular Monday segment at www.andrewdwelch.com that features personal thoughts and reflections on service, written (usually) by those who serve. I get a number of questions about the segment, so decided that I would discuss the idea a bit and recap the stories told since weRead… Read more »
The mastermind behind some of the most notorious data breaches in history (Heartland Payment Systems, TJX and others) faces sentencing this week. The word is that prosecutors are aiming to give Albert Gonzalez the maximum sentence of 25 years in prison. We imagine justice will be rightly served. In a bizarre twist, Gonzales was purportedlyRead… Read more »
Steve Pegram is a Certified Emergency Manager (CEM), Coast Guard Auxiliary Aviator, and currently serves as Chief of the USCG Auxiliary Incident Management Systems Branch while serving with me in the USCG Auxiliary University Programs Branch. In his “day job,” Steve is “Senior Client Consultant for Crisis Communications & Operational Integration” at a great companyRead… Read more »