Posts Tagged: service

Invite our customers in – at their convenience

Lunched with Mom and daughter today. We have Ladies Lunches, when all three generations of us females go out to lunch together and share sandwiches, cake and giggles. We met Mom at the mall and she looked rather harassed. She sighed, “I have this letter from the Council about my refuse collection and I don’tRead… Read more »

Service leaders in the community, nation, and world help answer the question “Why do you serve?”

Original post at http://www.andrewdwelch.com/2010/03/service-leaders-in-community-nation-and.html. Six weeks ago I started a regular Monday segment at www.andrewdwelch.com that features personal thoughts and reflections on service, written (usually) by those who serve. I get a number of questions about the segment, so decided that I would discuss the idea a bit and recap the stories told since weRead… Read more »

TJX Breach Hacker Faces 17- 25-Years; He Was a Secret Service Informant??

The mastermind behind some of the most notorious data breaches in history (Heartland Payment Systems, TJX and others) faces sentencing this week. The word is that prosecutors are aiming to give Albert Gonzalez the maximum sentence of 25 years in prison. We imagine justice will be rightly served. In a bizarre twist, Gonzales was purportedlyRead… Read more »

Steve Pegram, Emergency Manager and USCG Auxiliarist, answers the question “Why do you serve?”

Steve Pegram is a Certified Emergency Manager (CEM), Coast Guard Auxiliary Aviator, and currently serves as Chief of the USCG Auxiliary Incident Management Systems Branch while serving with me in the USCG Auxiliary University Programs Branch. In his “day job,” Steve is “Senior Client Consultant for Crisis Communications & Operational Integration” at a great companyRead… Read more »

Jon Hemler, medical school student on a mission, answers the question “Why do you serve?”

As we continue to tell these great stories answering the question “why do you serve,” I have thought often of my best friend. A medical school at the University of Virginia, Jon Hemler has already devoted his life, passion, and resources to healing others. He distinguishes himself daily as a “hero in our midst,” whetherRead… Read more »

Colin and Alma Powell take on the high school dropout challenge, and then answer the question, “Why do you serve?”

Former Secretary of State, and retired Army General, Colin Powell and Mrs. Alma Powell hit the airwaves last week discussing their hopes and work to keep more kids in school. They spoke of a challenge and their reasons for taking it on, but as I watched the interview, I couldn’t help but think that weRead… Read more »

On “The Game-ified Life”

Kevin Kelly is one of those old-time Internet institutions. He’s the founding executive editor of Wired magazine and a former editor/publisher of the Whole Earth Catalog. His Cool Tools blog is one I follow regularly through the RSS feed. I was recently referred, however, to his Technium blog and the post “The Game-ified Life”. InRead… Read more »

Metrics That Matter For 2010

Greetings, All. A Silicon Valley technologist (and highly evolved member of our species) has uploaded a short PDF that’s worthy of this community of leaders’ attention. If anyone cares to know, my focus in 2009 was numbers 1,2, and 7 and it will remain so in 2010. Which metrics speak to you? A related post,Read… Read more »