Posts Tagged: service

The Postal Service Is Not a GOP Target

Congressional Republicans Just Want You to Think It Is. Unlike most Americans, many members of Congress have actually read the United States Constitution. They know what it would take to abolish the postal service and they do not intend to do it. The Constitution requires Congress “To establish Post Offices and post Roads”. Thus, closingRead… Read more »

One Police Department Still Practices Asset Management With Index Cards

In the business world, poor efficiency equals lost profits and less chance at survival. As dire as that sounds, inefficiency among first responders can have even more serious consequences, especially with state and local police departments. Yet many local government agencies all over the country still grapple with the issue of asset management and inventoryRead… Read more »

Fixed Asset Management Takes Center Stage For Fire Departments

Take a spin through the headlines and it’s easy to see fire departments struggling with fixed asset management. In a rural Mississippi town recently, thieves made off with much of the equipment that allowed a volunteer fire department to do its critical job. They stole the “jaws of life,” saws, fans, tools and other equipment.Read… Read more »

Meeting Citizens Where They Already Are- How to Improve Customer Service

If the average citizen is mobile and social, shouldn’t government services be as well to better serve them? This is the question government agencies have been working to address over the last few years. With initiatives like the Digital Government Strategy, which aims to provide citizens with high-quality digital information anywhere, anytime, and on anyRead… Read more »

Is Postal Service Doomed to be Broke?

The Postal Service has a money problem. A big one. And there aren’t simple solutions. The Government Accountability Office has looked at the problem and has made recommendations to Congress. Frank Todisco is the GAO’s Chief Actuary. He told Chris Dorobek on the DorobekINSIDER program what the real issue is for USPS. “USPS provides retireesRead… Read more »

Government Thy Name Means Service

From dispatching an ambulance to save a life, to making sure someone who has lost a job gains access to the benefits of which they are entitled, to executing all manner of inspectional services, licensing, care for our seniors, concern to level the playing field for people with disabilities and a myriad of other tasksRead… Read more »

#OpenGovernment: How Open is too Open?

In the wake of the Open Government Directive issued by President Obama in December of 2009, agencies have been working to take specific actions to implement the principles of transparency, participation, and collaboration. However, do we want our National Security Agency (NSA) being transparent about all of their defense tactics and cyber plans? Does sharingRead… Read more »

America’s Other Army – Who Are They and What Do They Do?

“If you look up the word Army in the dictionary is a group of people. You don’t have to carry weapons to be an army. So a group of 13,000 people in the US Foreign Service in 275 embassies and consulates around the world is an army,” said Nicholas Kralev. Kralev is the author ofRead… Read more »