Posts Tagged: services

Non-Emergency 311 Centers Can Save Lives

When disasters strike towns and cities, 911 centers quickly become inundated with calls beyond those that are truly life-threatening situations. The result is that emergency response is delayed which can sometimes lead to deadly consequences. A case in point is a story in the New York Post about how New York City’s 911 center wasRead… Read more »

Better Buying Power 2.0

Frank Kendall, DoD’s Acquisition Executive, published a preliminary version of Better Buying Power 2.0 on Nov 13 “to ensure affordability and increase productivity in defense spending to deliver better value to the taxpayer and Warfighter”. Better Buying Power 2.0 encompasses 36 initiatives across seven focus areas: Achieve Affordable Programs Control Costs Throughout the Product LifecycleRead… Read more »

SERVICES ASSESSMENT AND IMPROVEMENT TOOL

A sound understanding of your service (public or private sector) production and delivery assumptions and process, and your customers, can position you to make continuing improvements in all aspects of your service related processes. It’s important to understand and consider the interface(s) with your customers, how your customers are using the service and/or your internalRead… Read more »

AuntBertha.com Offers a Simple Way to Find and Apply for Government and Charity Services

Finally, there is an online one-stop-shop for human services around the country. Now people who are looking for services ranging from health care support services to food pantries to care for disabled children can type in their zip code and find a range of services in their area within seconds. If finding movie times onlineRead… Read more »

What Open Data REALLY Means for Cities

The call for cities to embrace open data is getting louder and louder. The recent White House Digital Strategy Initiative is proof of one such example in which they call for all Federal Agencies to be accessible via mobile and have information readily available to the public anytime from any device. Philosophically, we love talkingRead… Read more »

The Business of IT – A Tale of Two Strategies

Developing a strategy to progress towards a desired end result is just one component of a successful program. Crafting plans and successfully implementing those plans are equally critical. In my Summer 2012 column in FedTech Magazine, I evaluated two recent strategies issued by the Federal CIO to assess the likelihood of their success. What doRead… Read more »

Contractors Hold Onto Their Desks as Sequestration Looms

Monica Mayk Parham, Marketing Director, Market Connections, Inc. The Professional Services Council (PSC) recently hosted an event on the topic of sequestration and, for many, it was a sobering reminder that challenging times lay ahead – even if sequestration never comes to light. So what are contractors doing to prepare for these new budget realities?Read… Read more »

Storm’s Impact On Amazon Data Center Renews Cloud Concerns

This post was originally published in AOL Gov. To read the entire article by Wyatt Kash, click here. Federal agencies and regional data center operators, including one operated by Amazon Web Services, are still taking stock of the impact of widespread power outages that began Friday night and continue to leave large swaths of greaterRead… Read more »

Q&A: Robert Derby of Sage Communications Discusses Why Agencies Like GSA Need Targeted Marketing to Save Taxpayer Dollars

As government agencies are continually under the microscope when it comes to the most effective use of taxpayer dollars, it is critical to make sure that all marketing efforts are targeted and offer the most ROI. The editorial team of FedConnects recently connected with Robert Derby, Senior Vice President, Branding and Marketing Communications at SageRead… Read more »