Using Social Media to Block Cyberattackers
Despite its status as a threat magnet, federal IT professionals can actually use social media networks to thwart attackers.
Despite its status as a threat magnet, federal IT professionals can actually use social media networks to thwart attackers.
If your agency is just getting started with social or looking to enhance what’s already in place, here are several tips to keep in mind from NextGen’s panel of social media experts in government.
It’s vital to think through the strategic pros and cons of having one or multiple social media accounts for your brand.
Collaboration tools (e.g., instant messaging and presence, web conferencing, voice and unified messaging, mobility, and pervasive video) provide organizations, teams, and individuals the ability to “labor together” to achieve common desired outcomes in a more effective manner.
Learn how to get your social media in job searching shape.
What can your government agency broadcast on Facebook Live? What kinds of broadcasts are public sector organizations already doing on Facebook Live that can inspire your efforts to catch the attention of viewers?
Instagram scored the highest customer satisfaction rating of the 10 digital and nondigital channels we studied. The telephone scored the lowest. What about the eight in between?
Evidence shows there are positive outcomes from friending coworkers, but the risks outweigh the benefits for some, and that is why it’s okay to deny online friendships with your coworkers.
Government is increasingly riding the digital transformation wave with the adoption of sophisticated technology solutions that provide enhanced customer engagement, improved efficiency and lower costs.
Should your government agency or public service organization even speak up about a celebrity death? If you decide to share, how can you do so tastefully?