Trust, Communication Vital to Citizen-Centric Approach

Citizen engagement is a large part of how success is defined in government, particularly on the state and local levels.

4 Steps to an Effective Communications Strategy

Communicating with citizens or stakeholders is essential for any government program to succeed. But how do you know if you are sending your audience the right message, at the right time, with the right call to action?

Hurdling Tech Barriers with State and Local Innovation

State and local government employees across the country have found themselves in the midst of a technological crisis: outdated infrastructures, higher citizen expectations and IT hiring challenges are just a few of the concerns being raised.