In San Francisco, Accessibility Means Better Engagement for Everyone
Accessibility doesn’t just improve engagement for constituents with identified disabilities. It also helps make resources more available to everyone.
Posts Tagged: state and local
6 Questions to Ask When Considering Migrating to the Cloud
Why is your agency still using on-premises hardware and software? It’s easy to see you should be migrating to the cloud.
5 Ways to Support State and Local Workforces
State and local governments may struggle today to fill positions and retain talent. Here are five expert tips on how to overcome those hurdles.
6 Steps Cities, Counties and States Can Take To Leverage Data
Data initiatives are on the rise. Here’s how governments of any size can get started leveraging their data.
How Do You Stop Recidivism? Technology Can Help
High recidivism indicates something isn’t working in our jails. Technology can help break the prison-to-prison pipeline.
3 Ways to Seize This Citizen Experience Moment
The White House’s latest Executive Order is pushing agencies to build better citizen experiences. Here are three tips to help agencies seize the moment.
Tips for Securing Elections, From Experts Who Know
Much of good election security is also just good cybersecurity. Lessons learned in recent years point the way to best practices for government at all levels.
How State and Local Gov Leaders Are Putting CX Metrics to Use
They shared their thought process for fostering competencies around data-driven customer experiences for digital services, plus more.
Simple Design Strategies for Improving Constituent Experiences With State and Local Agencies
Agency decision makers and frontline workers should work to improve online constituent experiences. Here are tips for enhancing those interactions.
Colorado’s Human-Centered Response to COVID-19 Exposures
Here’s what the Colorado Digital Service learned from using human-centered design to guide COVID-19 response efforts.