Originally posted on#GovLife. In my last post, I provided you all with some background as to who I am. One of the things I find fascinating about the public service (particularly in Ottawa) is that it’s a microcosm of Canada. It doesn’t attract a specific personality type or background – it is literally, equal opportunity.Read… Read more »
As much as I would like to jump on the “sequester bandwagon” and write yet another article about the impact this enormous change will have on our country, I’m going to take a different approach on the topic that is monopolizing water cooler discussions these days. I, like the rest of us, have been readingRead… Read more »
Bridging the gaps among generationsWith four generations constituting today’s work force, the generation gap is alive and well in offices, factories, and warehouses across the country. In fact a recent study from the Society for Human Resource Management reveals that nearly 25% of human resources professionals reported generation conflict in their workplace. Workers notice it,Read… Read more »
We highlighted crisis communications a couple of weeks ago when we featured crisis communications expert Dr. Joe Trahan and his “go ugly early” approach. Crisis communications will be a hot topic at next week’s NAGC Communications School. I’m really interested to hear from others on how they distribute and redistribute tasks during a crisis. AtRead… Read more »
I am slumping over my keyboard as I write this blog post. Why, do you ask? Because I let my my dear hubby drag me to the midnight showing of The Avengers; a movie that he has talked about ad nauseam for…ohhh…the last two months. So anyone who has not seen the movie (which isRead… Read more »
You may not know that two of most important steps managers can take to encourage high performance from employees are to (1) tell them what is expected and (2) give them the tools to manage themselves to the stated objectives. What if there were a tool that helped you clarify expectations? Think about it… WhenRead… Read more »
You’ve worked all day. At 6 p.m., a crisis within your agency or city now demands your all-night attention. For communication professionals handling media requests, the difficulty of maintaining message continuity is a common dilemma. When a colleague finally rescues you after an all-nighter, you then face the task of communicating about communication. What mediaRead… Read more »
This blog is an excerpt from Kathleen Schafer’s upcoming book Living the Leadership Choice. Join the Leadership Connection community to receive updates and exclusive content. “It is amazing how much you can accomplish when it doesn’t matter who gets the credit.” – Unknown Making progress toward achieving a goal is an essential component of effectiveRead… Read more »
All, During my morning Harvard “Management Tip Of The Day” feed read, I ran across an article that speaks to managerial on-the-spot decision making. The article is printed, in its entirety below and attached as well. It’s pretty self explanatory. ———————————————– Conventional wisdom holds that a flawed decision is better than no decision. After all,Read… Read more »
Have you ever needed to turn in a report or spreadsheet on how well you or your team performedon a particular task/project? How well were you able to portray your efforts in terms of efficency and quantity? For instance, if you are a manager of a helpdesk, creating a spreadsheet that shows the amount ofRead… Read more »
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