As we move further into the 21st century, mobile engagement has been particularly effective, but with so many channels available, agencies have struggled to develop best practices and standard processes. One tool that is proving popular, however, is text messaging campaigns that reach a broader audience.
How can a group of individuals spread across the globe, working behind their personal computers, with no real budget, successfully take down organizations and governments with millions—sometimes billions—of dollars to spend on cybersecurity?
Because so much money has been put into maintaining those old systems, it can be hard to convince your superiors that cloud-based technology is actually more cost-efficient in the long run.
I would argue that one of the most interesting reasons this election will be viewed as a tipping point is because of the role of technology in making voters’ experiences even better.
With so many technologies available for customer support today, it’s tempting for an agency to select the flashiest solution. But interacting with citizens is the ultimate goal. Learn how the right technology and an omnichannel approach can help.
If you wander into the new IT landscape and need orientation, you’re not alone. How do we navigate this new environment so that we can get the programs we need? Let’s connect the dots.
Dr. Ellen Stofan joined me on The Business of Government Hour to explore her role, NASA’s science priorities, efforts at promoting science, technology engineering and mathematics (STEM) education, and space science successes. Here’s an overview of our conversation.
Given the resources that are in place or inherited, it’s no fault of their own that workforce and economic development staff are hampered in their efforts to productively deliver desired outcomes in services to regional citizens and business customers.
By fully using cloud and mobility services, organizations prepare for the next phase of government operations and take advantage of all that technology has to offer.
18F proves that the government can function with a startup mentality. In fact, that type of culture may be necessary to continuously improve government operations — despite the inevitable growing pains that all startups face.