The term serious game may seem to be a bit of an oxymoron; however, it has been in existence for a significant amount of time. The first types of serious games didn’t rely on computer technology, but rather on simple card games and board games that required the player to make choices that continued toRead… Read more »
Now that federal agencies are required to train their employees in plain language writing, per the Plain Writing Act of 2010, we’re offering a new distance learning course on Plain Language, Write Great Web Content: Plain Language in Action. This four-part pilot course is a great opportunity for you to help shape plain language trainingRead… Read more »
I was hired into CBP’s SBI program office in July of 2010, without any real idea of what “acquisition” meant or how it was practiced. My supervisor told me that I was the “acquisition workforce development officer,” a title that I later discovered existed only in his head. I do have to make a disclaimer:Read… Read more »
April 28-29, 2011 in North Bethesda, MD This course will offer you techniques, templates, checklists, and opportunities to develop win themes, management sections, risk sections, past performance references, resumes, and technical volumes. This course focuses on solution development, including Concepts of Operations (CONOPS), and explores in detail the type of content that goes into compliant,Read… Read more »
In this course you will learn and practice speed-writing techniques to produce compliant and compelling federal and commercial proposals in half the time. This frees up your schedule and resources for brainstorming on a solution and polishing your proposal to raise your win probability. It will help you stress less, and make the writing processRead… Read more »
One week ago, I had the opportunity to deliver a 4-hour workshop for the Greater Los Angeles Federal Executive Board (FEB). Over the past couple years, I have delivered a variation of this “101” workshop for: Boston, Chicago and Honolulu FEBs California and Texas Certified Public Managers programs (mostly city and county employees) Federal agenciesRead… Read more »
Many of our clients are dealing with the challenges of managing the virtual workforce with colleagues spread out in different locations and multiple time zones. Since our inception 14 years ago, Strategic Partners has been managing a virtual workforce. What follows are 10 strategies that we have adopted to help our virtual workforce enhance theirRead… Read more »
Over the MLK holiday weekend, I did some organized thinking on what a good local government social media seminar would entail. I advise few rules in use of social media, but internal processes, guidelines and training are important for improving coordination and value of official efforts. Additionally, there are simple risk management practices that canRead… Read more »
“When I have an angry customer, I just put the phone down on my desk and walk away. By the time I get back, they are either calm, or they hung up. Problem Solved.” I really did have a student in one of my classes make that statement. I’ve heard a lot of odd perceptionsRead… Read more »
Today marks the first day of Advanced Distributed Learning’s (ADL’s) Future Learning Experience Project, a major new effort from ADL that returns our organization to its roots in Applied Research & Development in the learning technology space.For those unfamiliar with what ADL is, it is an initiative out of the Office of the Secretary ofRead… Read more »