Last week I delivered a presentation at the APMP Mid-Atlantic Conference and Expo on Cost Proposal Strategy for Proposal Managers. It went over well – we had standing room only. Price is one of the most important elements of winning proposals, and it is intimately connected with the technical solution. Yet, many proposal managers don’tRead… Read more »
In a recent article by HCI Blogger Joy Kosta, she asked “what keeps leaders going?” She laid out 5 characteristics and abilities that came from the Mckinsey Global Survey to achieve “centered” leadership. She also made a good point about leaders investing in themselves in order to be successful at giving back to others andRead… Read more »
At the Web Managers Conference last year there was a session called “How to tell Great Stories with your Data” – about why raw data isn’t enough and how to display information so it makes sense to people. It received a very high rating by attendees and we were asked (by many) to do aRead… Read more »
**Register for GovLoop Training – Social Media – Why It Matters & How to Do It** Fortunately this year, I’ve gotten the chance to speak at a lot of conferences from federal to state/local government, from U.S to Canada, from HR to IT to Security conferences. Since GovLoop is a social network, most people wantRead… Read more »
For citizens, a visit to your website might be the only interaction they ever have with your agency. A bad experience on even one government website is a poor reflection on all of us. Is your website showing your agency, and the government, at its best? Writing content in plain language is the most importantRead… Read more »
Alicia Sanchez has a very positive, exciting personality. Clearly, this is a woman is love with what she does: government video games. She project manages games and identifies potential games to bring into production. She’s the “executive producer” for the games. Did I mention she has a PhD in Gaming? That’s pretty cool. She wasRead… Read more »
Customer Service… Citizen Service… Citizen Centered… It doesn’t matter what you call it – providing a great customer experience is priceless. Web Manager University’s September events focus on the customer – why good customer service is important, meeting the customer where they are, and things every government web manager should know about customer service. CheckRead… Read more »
AIIM Training 2010 View more presentations from Atle Skjekkeland.
Yup that’s right. I find, when asked, most people WANT more work – as long as it’s meaningful and purposeful. When possible look for those opportunities. It’s an opportunity to contribute to the team, to learn something new, and to gain an appreciation … and greater understanding perhaps of the bigger picture. When you volunteerRead… Read more »
SUCCESS RULE NUMBER 2 – ENJOY WHAT YOU DO. Have you ever worked for a miserable person? Not fun is it? Usually this person is self centered and only concerned about themselves, and typically takes pleasure in bring those around them to their miserable level. Not you. Be excited about what you do. There isRead… Read more »