I am excited today to announce the 2010-2011 Web Manager University Course Schedule. We are kicking off this year in the spirit of customer service by hosting Doug Lipp, Formerly the Head of training at Disney’s Corporate Headquarters, to give a FREE webinar – The Magic of Exceptional Customer Service on Thursday, September 9, 2010.Read… Read more »
A Friend of GovLoop needs your help! More importantly, they need your help in helping government IT staff deliver the best possible service to the country by ensuring that you and your colleagues have access to timely, well-targeted, high-quality education and training resources. Will you take the this survey that will take just 10-15 minutesRead… Read more »
If you are an Army or DOD Knowledge Manager, there’s still time to register for the 2010 AKO/DKO Community Page Administrator Workshop! To reserve a seat, you must log on to the CPAW page on AKO (https://www.us.army.mil/suite/page/636873) and look for the phrase, “Registration for CPAW 2010”; or you can go directly to www.mcraemeetings.com/ako. If youRead… Read more »
Open Dialogue on Aligning Training with Strategic Agency Results Warren Master and Russ Linden Warren: In my recent review of Russ Linden’s new book – Leading Across Boundaries: Creating Collaborative Agencies in a Networked World (http://www.josseybass.com/WileyCDA/WileyTitle/productCd-0470396776.html) – I encourage public management practitioners to avail themselves of the many case illustrations and user-friendly tools the authorRead… Read more »
We’re always hearing from our customers that they need more lead time to know the classes that we’ll be offering, especially because many agencies require employees to put in their training requests for the next fiscal year sometime in the summer. So I’m excited that for the first time Web Manager University will be announcingRead… Read more »
Search – We couldn’t live without it. It’s become part of everyone’s daily routine. When we need a quick answer – we SEARCH. People search on things relevant to them, such as where can I volunteer to help clean up the oil spill ? What is the most family friendly beach in Maryland? Where willRead… Read more »
Hi there – I’m Alycia and I am super excited to be writing my first blog post for GovLoop. I am a program coordinator for Web Manager University (WMU), and will be sharing with you training opportunities, government innovations, and cool websites and tools that I find through research for the WMU programs. Web ManagerRead… Read more »
Our CEO, Tom Erickson, announced right around the time of Drupalcon, that Heather James was joining Acquia (the Commercial Drupal support company) to fulfill goal of ours for some time – to provide Drupal education on a scalable, global basis. We’re very excited to announce an offering that we’ve been working on for some timeRead… Read more »
Below is an interview conducted with Mike Lambert, who is active in improving knowledge management and training systems for the defense acquisition workforce. In particular, I advise you find Mike on GovLoop. How did you get to where you are in your life? I’ve taken an interesting tour of a variety of career fields overRead… Read more »
I had the honor of chatting with the Boston SPIN group yesterday during their monthly meeting. The group, primarily engineering minded professionals, developers, QA, project managers, turned out to hear me discuss the topic of extending thought leadership positions via social media. Now, to be honest with you, I had expected to have a smallRead… Read more »