Slide Into Our DMs: TSA Welcomes Social Media Traffic
AskTSA has had more 1 million social media engagements. It lives on Twitter, @TSA, and Facebook Messenger, and the account is monitored by TSA agents.
Posts Tagged: TSA
A Culture of Innovation Is Key to TSA’s Cloud Strategy
Under its Cloud Strategy 2.0, the Transportation Security Administration (TSA) will focus on creating an environment in which employees can innovate IT capabilities to better support mission objectives.
Feds Tell Congress: ‘Do Your Job So We Can Do Ours’
Furloughed employees, union leaders and elected officials gathered blocks from the White House on Jan. 10 to express the need to end the shutdown.
Customer Service in Action
GovLoop spoke with representatives from TSA and OPM to learn how federal agencies have prioritized and improved customer experience.
How to Create a Customer-Centered Government
Learn about how to make government more customer-centered!
Making Data Real – Lessons From and For Federal Leaders
This article was originally posted by Dan Chenok on the IBM Center for the Business of Government blog. In a recent event, the IBM Center for The Business of Government and the Partnership for Public Service added to a significant body of knowledge about how government leaders can leverage the power of analytics and data toRead… Read more »
WHSR to Hold Industry Engagement Award Ceremony for Federal Agencies
The Washington Homeland Security Roundtable will honor federal officials from Department of Homeland Security component departments for work with industry partners at an upcoming Holiday Reception event. The Industry Engagement Awards aims to acknowledge agencies who maintain relationships with the industry segment, WHSR said Nov. 18. “Partnerships enable real collaboration between industry and government toRead… Read more »
A Look at TSA Security Policies – Plus the DorobekINSIDER’s 7 Stories
On GovLoop Insights’ DorobekINSIDER: Diversity among employees and a myriad of communication channels can make workplace misunderstandings all the more frequent. So how do you avoid and overcome these misunderstandings? Insights from Tom Fox from the Partnership for Public Service. But up front: The LAX TSA Shooting Federal prosecutors have filed charges against Paul A.Read… Read more »
Overboard with Analytics? The TSA’s New Security Screening Software
We’re constantly talking about analytics and how it affects corporations and agencies, but how will it affect you? We’re used to strict, and sometimes invasive, security precautions at the airport by Transportation Security Administration in order to keep our skies and travelers safe. Using new analytics software, TSA officials will be able to identify individualsRead… Read more »
IdeaFactory – Does crowdsourcing ideas work? Take a look at TSA’s program – Part 2
We’ve probably all seen Charlie and the Chocolate Factory. The movie showcases imagination, creativity and the freedom to try new things and experiment. That’s the same idea as the TSA’s IdeaFactory. The 5-year-old program was one of the first true government 2.0 technologies. Megan Kenny is the Acting Program Manager for the Office of TrainingRead… Read more »