Are there lessons from the use of Public Service Agreements over the past decade in the UK for the implementation of the Obama Administration’s High Priority Performance Goals? Volumes have been written on how to develop performance measures and targets. However, comparatively little has been written on how to use measures to monitor or manage.Read… Read more »
I’m lucky to have a job where I get to celebrate the success of others in local government, I work for Local Government Improvement and Development (formerly the IDeA). But that means that I’m often called on for examples of successful implementation of whatever it is I’m working on now. (performance management, partnerships, customer insightRead… Read more »
John Sheridan, Head of e-Services and Strategy at The [UK] National Archives — and a member of our community — has posted Legislation.gov.uk, on the VoxPopuLII Blog, published by the Legal Information Institute at Cornell University Law School. In his post, Mr. Sheridan describes the origins and functionality of Legislation.gov.uk, the innovative new official legislativeRead… Read more »
John L. Sheridan of the UK National Archives and his team have released Legislation.gov.uk, which presents UK legislation as Linked Data, and provides free public access — including bulk access via RESTful API — to UK legislation and legislative metadata in a range of formats, including XML. Legislation.gov.uk includes both statutes and statutory instruments. ClickRead… Read more »
Every year, the digital team at the UK’s Foreign Office reviews how well the post sites are doing, or not, as part of an annual health-check of our capabilities, which ties up with the not-taken-up-often-enough opportunity to talk to the editors of the FCO’s 256 sites .The post sites are critical to the digital deliveryRead… Read more »
The Communities of Practice (CoP) has over 1,300 UK communities and upward of 57,000 UK members, it is the largest collaborative platform for local government and so can be a daunting place for newcomers. If you begin your CoP journey as a community facilitator, however, this feeling of uncertainty is amplified as you have theRead… Read more »
This user insight comes from the user research conducted for London Borough of Camden in the UK. You can visit the website redesign project development site here. View full post here. Over the past few months, I’ve been getting myself acquainted with my new Job at Camden Council and learning the ropes. I’ve been broughtRead… Read more »
Originally posted by Dominic Campbell at the FutureGov Consultancy blog. View more presentations from Dominic Campbell. You may remember a short while ago I asked for your help with a piece of research I was working on with colleagues Stephen Goldsmith and Zach Tumin at Harvard’s John F. Kennedy School of Government to research theRead… Read more »
Back in August, I tossed up a quick survey of the social media tools being used by the major political parties in the United Kingdom. This is a topic of high interest to me: The use of social media by large citizen groups is where the rubber meets the road in any examination of theRead… Read more »
If you haven’t heard, the British Prime Minister, Gordon Brown has been to see the Queen about an election. Having done that, the British Government is now in what’s called Caretaker mode. In the Westminster system as it is practiced in Australian and the UK, once an election has been called and the warrants issuedRead… Read more »