Communicating Up and Down from the Middle
Taking the time to “understand the other person” and listen to “emotions behind words” will not only enhance your communication skills, but build trust with your career and life partners.
Taking the time to “understand the other person” and listen to “emotions behind words” will not only enhance your communication skills, but build trust with your career and life partners.
Last week I was in the Philippines on a work trip with a client agency. Having done quite a bit of research on empathy for a blog post last month, I decided to practice some of the tips I uncovered during my time away from the office. It was the perfect opportunity because the clientRead… Read more »
Transmitting what’s in our mind into the consciousness of someone else is tricky at best. Individuals process new information by comparing to what they’ve experienced and know. Think a child asking is ‘this’ like ‘that’ when exposed to something new. We offer examples to help others understand, but since we are unique – no oneRead… Read more »
What do a 14-year-old freshman in Columbus, Nebraska; a 23-year-old software engineer in Bangalore, India; a 16-year-old senior in Recife, Brazil; and a 22-year-old Fulbright scholarship recipient from Wheaton, Illinois have in common? They share a strong desire to create bridges across cultures and their unique action and vision has earned each a video contestRead… Read more »