How to Modernize Digital Services Without Throwing out the Baby With the Bath Water
How do you deliver modern and user-friendly digital content and services when anchored by years of acquired habit and vintage infrastructure?
Posts Tagged: User Adoption
How to Use Community Organizing Tools to Power Innovation
The following are community organizing tools that carry over into the government technology space and have helped me be a more effective innovator.
Michael Sampson, User Adoption and the Formula for Success
Originally published on Tri Tuns blog Insights. As ‘user adoption’ is becoming a better-known aspect of IT implementations one thought leader in particular stands out. And one of the things we at Tri Tuns love about Michael Sampsonis his distinct ability to distill the complexities of user adoption into an easily understood and digested reasonedRead… Read more »
User Adoption Insight Over Margaritas
This far into spring many Seattleites are more than ready for the first glimpses of that odd, warmish bright thing in the sky. When I lived back east we called it “the sun”. But sometimes, like this last Tuesday, we have to pretend and somehow manufacture our own sunshine. Which is how a group ofRead… Read more »
DOES YOUR USER ADOPTION METHODOLOGY REMOVE ORGANIZATIONAL BARRIERS?
Many IT implementations suffer from poor user adoption because they did not take into account the barriers to user adoption that lie outside the users’ control. If we want to maximize user adoption, we need to take a comprehensive approach to identifying and removing barriers to adoption. Read the full blog post on: http://ow.ly/11MZn
THE MYTH OF USER RESISTANCE
Blaming poor user adoption on “User Resistance” may be convenient and it may shift the onus for taking action from you to the users, but it may not be accurate. There may be other factors causing your adoption problems and the responsibility for taking action may fall on YOU, not the users! Read the fullRead… Read more »
THE BUSINESS CASE & USER ADOPTION
Despite all these efforts to make sure you are making a wise investment, many completed projects fail to realize the anticipated level of benefits and ROI. Why? Because most IT systems don’t actually get used sufficiently to deliver the value you expect. Read the full blog post at http://ow.ly/11MRk