Why HHS Needed a Shift in Mindset to Optimize Its Data
Big data, as it’s called, has taken over government and forced agencies to piece together policies and practices that will allow them to manage all of their incoming information securely.
Posts Tagged: User centered design
To Build a User-Friendly Website, Think Like a Customer
We realized that to meet our customers’ needs, we had to stop looking at the website through our own eyes and start looking at it through the eyes of a user.
July 27 Webcast: Kotamraju on The Tension between User-centered Design and E-government Services
Professor Nalini Kotamraju of the University of Twente Department of Technical and Professional Communication will give a presentation entitled The Tension between User-centered Design and E-government Services on 27 July 2010 at 12:30 p.m. Eastern Time, at the Berkman Center for Internet and Society at Harvard University in Cambridge, Massachusetts, USA. The presentation will beRead… Read more »