We can tell the difference between a digital interaction that’s user-friendly and one that’s not, yet many of us struggle to articulate why something might be difficult to use. Here is some common language to help.
Where interactions suffer is when the quality of data doesn’t match documentation requirements. Improving the citizen experience can resolve these issues.
This user experience envelope gets us closer and closer to seeing and understanding what our tax dollar investments are doing, how they’re going to work, and what they’re going to look like.
Why start with password management? Managing passwords is frustrating and often very inconvenient for employees. The hurdles are ridiculous.
Using APM, your application team can monitor the end user experience of cloud, web or enterprise mobile apps running on physical, virtual or mobile devices.
User experience in government isn’t just about tech – it refers to how easy or difficult it is for government employees to get their job done.
MyColorado offers all of Colorado’s offical state services in one application that citizens can conveniently use on their mobile devices.
Register now to join your peers for this convenient, completely free virtual summit!
The first step in creating integrated digital experiences for both government employees and citizens is to achieve a single, comprehensive view of the citizen.
Hello Grants.gov Users, Grants.gov is transforming into a system that will make registering, finding, and applying for grants a simpler and more human-centric experience, but we need your help! During the month of June, our team will engage users for feedback on the transformation. If you are interested in having a hand in the externalRead… Read more »