Text Finds a Way Vol. II: The Pandemic Edition
We needed a simple and inclusive way to connect community members with the appropriate method of signing up for each vaccine provider. Our text-based interactive service was the simplest solution.
We needed a simple and inclusive way to connect community members with the appropriate method of signing up for each vaccine provider. Our text-based interactive service was the simplest solution.
Human decisions are making the critical difference. How can technology best assist state and local agencies in their response and vaccine rollout?
Government to citizen (G2C) interactions are being shaped to serve populations more effectively and gain trust and transparency from citizens.
The approach that has worked is to leverage existing, reliable and accessible technology and supplementing that with additional capabilities to ensure effective and equitable vaccine distribution.