Lead Mobile Innovation at Your Agency
What would happen if you could only use your phone to do your job? Could you do it?
Posts Tagged: Verizon
How to Best Address Contact Center Needs
Contact centers are often the first, if not only, point of interaction with the public for many agencies, it is time to modernize them.
Secure Your Agency for Long-Term Remote Work
Across the federal government, agencies are rethinking their telework policies and practices in light of the COVID-19 pandemic.
How to Build a More Intelligent Contact Center
“What this [pandemic-driven] digital transformation forced was more consolidation: one intelligent conversation that the whole call center has access to, that delivers it at multiple touchpoints.”
Ensure Remote Workers Have the Access They Need to Be Productive
Remote workers for one defense health agency were having problems accessing what they needed to do their jobs so the agency invested in a SASE solution.
Secure Remote Access for the Long Term
Providing the right level of access, performance and security for remote workers using the cloud requires solutions that can scale virtually infinitely.
While You Can’t Buy Every New Solution, Modernization Is Possible When Done Right
Leadership needs to find the highest impact and most valuable solutions to answer employees’ demands and allow for expansion down the road.
How Digitization Empowers Government
Digitization empowers government agencies to focus on what they do best – serving the American people. As government builds a constituent experience that exceeds future expectations, it needs partners with reliable services. Learn how the private sector is ready to help.
What Can We Learn From a Decade of Cyber Crime?
Verizon’s annual Data Breach Investigations Report is one of the most hotly anticipated cybersecurity publications of the year. Based on 1,367 data breaches and more than 63,000 security incidents in 95 countries, the Data Breach Investigations Report paints a realistic picture of the current state of cybercrime. Bryan Sartin, director of the Risk Team atRead… Read more »
Profiling a Data Breach – Where Should You Spend Your Cybersecurity Resources?
In the 2014 budget request the White House sent to Congress one of the few areas to not get cut dramatically was cybersecurity. But before we pour resources into protecting our networks from cyberattacks it is important to know from where and from who these attacks are coming. That’s where the annual Verizon 2013 DataRead… Read more »