The VA’s System Updates: Are There Concerns About Trust and Safety?
The VA’s ongoing system updates requires vigilant cybersecurity to preserve the trust and safety in serving veterans.
Posts Tagged: veterans affairs
The Future Is Customer-Centered
There was a time when government paid little attention to how consumers interacted with it, and the Department of Veterans Affairs was no different. But today, the VA is at the forefront of changing that. The VA’s deputy chief veterans experience officer explains both her vision and the obstacles ahead.
Empowering Frontline Employees to Lead a Culture of Innovation
“Imagine the raw power of 225,000 uniquely qualified individuals who are given the tools and permission to make a health care system better.”
How Can Agencies Increase Citizen Trust?
Citizens want to quickly access and trust the information they receive from agencies in times of emergency and tranquility.
Using Tech to Support Veterans
The use of modern technology, open data portals, and data sharing in partnerships can move the needle in overcoming challenges and leveraging opportunities for veterans across the country.
Former VA CIO Reflects on Tenure, Shares IT Trends
We recently chatted with LaVerne Council about her time at the VA and what she thinks of the current government IT landscape.
Changing the Way the VA Innovates
I have had the great pleasure of the last two years to be a part of a team that is working to support the execution of innovation projects for the VA Center for Innovation. The VA Center for Innovation “identifies, tests, and evaluates new approaches to meet the current and future needs of Veterans throughRead… Read more »
How Can We Recruit Veterans to Government Service?
This morning I was able to attend an event sponsored by FedInsider News: To Honor and to Serve: Recruiting Veterans to Government Service. The event provided an overview of President Obama’s Executive Order to improve how the federal government hires veterans and assists during the transition from military to civilian life. The event specifically focusedRead… Read more »