The point of this post: When looking at “success stories” in the adoption of new technologies, we have to think carefully about how repeatable they are. “One of the most challenging things to figure out in the government space is which technology trends are fads versus real long-term trends,” said Green in an interview withRead… Read more »
Join CivSource and Caspio for a free webinar to learn how the latest cloud-based technologies are enabling state and local agencies to publish databases and deploy interactive web applications on their websites without programming. Topics to be covered: * How cloud technology is used for a variety of Gov 2.0, open government, and e-gov apps.Read… Read more »
A Florida health agency and a Texas-based Community College are both utilizing a simple and cost effective cloud-based solution to help them expand services, increase performance and better serve their constituents. Opening access to information, while reducing response time and personnel overhead, sits at the core of both their strategies. http://civsourceonline.com/2010/08/05/egov-apps-get-boost-with-cloud-based-database-publishing-tool/
Have you registered for the next Web Manager University New Media Talk? This event is interesting to me personally because – I hate data. I mean – I actually love using data to make decisions, prove theories, and discover patterns. What I don’t like is inputting data into tables, creating graphs, and making it usable,Read… Read more »
I know there was recently a question about Facebook Ads, my question is, are any agencies using Google AdWords? We got a credit for AdWords and are testing to see if we have any success, but are wondering if there are any legal concerns, should we wish to replenish the account. Personally, I think AdWordsRead… Read more »
Without a doubt, there’s a lot to be gained when government leverages Web 2.0 tools to provide better communications and service. But for every success story there seems to be an equal number of roadblocks preventing public servants from venturing into Gov 2.0. Last week there was a Congressional hearing before the Information Policy, CensusRead… Read more »
“…[W]e live in a society with peculiar expectations about the time course of success. We think that if a child isn’t blossoming as fast as the others in grade school, he or she will be hard pressed to eventually flourish.” Scott Barry Kaufman, Ph.D Candidate, Yale, Psychology Today, November 2008 The Social Evolution is inRead… Read more »
Not all that long ago, the scientific community was justifiably ecstatic about having achieved mapping of the human genome – The Human Genome project. The promise was that by understanding genetic mapping we could find cures for disease, disability, and perhaps enhance longevity. http://tinyurl.com/2vu2z But an interesting development has occurred. Scientists are now learning thatRead… Read more »
I am excited today to announce the 2010-2011 Web Manager University Course Schedule. We are kicking off this year in the spirit of customer service by hosting Doug Lipp, Formerly the Head of training at Disney’s Corporate Headquarters, to give a FREE webinar – The Magic of Exceptional Customer Service on Thursday, September 9, 2010.Read… Read more »
Government websites are mostly terrible, not because they lack a slick design, but because they are trying to be all things to all people. The goal of these steps is to maximize the chances that your visitors quickly find what they are looking for. 1) Avoid offering a menu of unrelated choices on your homeRead… Read more »