How to Build a Content Library for Government Programs (and Foster Public Trust)
Learn how to turning government policies and programs into an accessible resource library filled with checklists, FAQs, and guides
Learn how to turning government policies and programs into an accessible resource library filled with checklists, FAQs, and guides
Did you somehow inherit the role of content admin for your local government’s content management system (CMS)? As government employees, we all wear so many different hats and sometimes certain hats have a higher learning curve. Here are some tips for elevating your site on a content management system.
A new law strives to change the status quo by promoting modernization of government agency technology and previously non-digital, paper-based processes.
Your website is your chance to make that first impression. How your customers view its design, navigation and content could be the difference between attracting new residents and businesses, or losing them to another agency.
Let’s be honest. Most government websites are static and stale. Wouldn’t it be nice if they were more… conversational? Take a closer look at government’s first conversational website.
At the highest level, it’s important to first answer a basic question: what do we call government website visitors?
Whether you are creating the website with your own staff, or using an outside firm to do the work, they should be using best of breed tools and techniques that are not only intuitive but also allow changes as technology and users dictate.
Whether you are starting from scratch or thinking of revamping an old site, these seven steps can help demystify the process of getting your website online. Follow them to reap a rewarding harvest of visitor engagement.
A quick rundown on how to improve your website now.
Four rules of engagement for homepages.