What Digital Transformation Starts With
For many people, the first and only interactions they have with a government agency are through its website, and good first impressions can go a long way.
For many people, the first and only interactions they have with a government agency are through its website, and good first impressions can go a long way.
Our research has illuminated the government’s top four accessibility pitfalls and how it can resolve them.
How can you minimize your customers’ misery and make the government website experience more delightful? Read on for some tips.
Questions to ask yourself to make sure your website is actually effective.
If you’ve ever worked on a website project, you know one of the first questions a designer asks is: What are your favorite websites? But, it’s not always easy to come up with a list of the best websites. Great websites have to be memorable, modern, unique, and free of frustrating glitches—no small feat for mostRead… Read more »
As I stated in Website Builder Platforms: Best Options for Small Businesses, I consider the WordPress content management system (which should not be confused with the WordPress.com platform) to be the best option for organizations that need to upgrade or build a website, especially if they want to be able to manage some content andRead… Read more »
In today’s communications world, you simply can’t ignore the global reach of the Internet, regardless of your industry. The vast majority of organizations — including those without physical offices — benefit from, and are becoming increasingly dependent upon, a strong international presence to communicate and connect with their communities. Every communications professional must face theRead… Read more »
What does the U.S. government need with 5,300 domains? Because that’s how many there are on 18F’s complete list of .gov domains. There are plenty of oddball URLs that will have you scratching your head and wondering: What were they thinking? Some domains have no website in place. We’re left to guess—or Google—if these parked domains were registered for campaignsRead… Read more »
From garbage trucks to vacant lots, cities and states are often tasked with the thankless job of cleaning up a community’s mess. These are tasks that are often overlooked, but are critical to keeping a community vibrant. But even in these sometimes thankless jobs, there are real innovations happening. Take a few city websites thatRead… Read more »
The Internet has facilitated advancements in the way we communicate, conduct business, and create marketplaces for innovation. For decades, sovereign nations have worked collaboratively, and data has flowed across nations borders. But in recent years, this model has been in jeopardy. The Internet is quickly risking becoming a “balkanized” platform – or one where nationsRead… Read more »