Although we’re in at least the seventh decade of the Digital Era, and people realize how integral social and digital technologies are to both our personal and professional lives, there is still a very strong tendency to underestimate the critical role of digital property in managing a brand identity, pursuing goals and objectives, and managingRead… Read more »
Whether you’re interviewing for an internship or for a job in the Senior Executive Service, your interviewer may ask you that old “What are your weaknesses?” question. But even interviewers who still ask that widely reviled question recognize its limitations. “No one realistically expects to receive brutally honest answers like, ‘I’m below-average intelligence and difficultRead… Read more »
By Koi Hernandez, Design Fellow at GovDelivery Design as a whole is a very broad subject—from street signs to buildings to T.V. ads—design touches nearly every element of our lives. But that doesn’t mean it’s always done well. As a government communicator, design can make or break the comprehension of your message—the components that makeRead… Read more »
I think most of us by now have jumped on the Hootsuite train. It’s, arguably, the most robust and affordable social media management tool on the market. The following tools can be used in addition to an all-in-one platform like Hootsuite to fill in the gaps. Have any other free tools to add to theRead… Read more »
With any government program, project, or initiative, you can’t just rely on an “if you build it, they will come” strategy. If nobody knows about your initiatives or projects, they can’t make a difference. To be truly successful at your job to drive engagement with these programs, you have to capture people while they areRead… Read more »
“High-quality web content that’s useful, usable, and enjoyable is one of the greatest competitive advantages you can create for yourself online.” ― Kristina Halvorson, Content Strategy for the Web Government agencies rely on websites and other online tools with the view of informing, educating and engaging citizens. But how do we know if we’re actuallyRead… Read more »
Gov.uk set an example and others followed In 2012, the Government Digital Service team launched a new home for the Cabinet of the United Kingdom replacing two sites: directgov and business link, and it was truly simple. No unnecessary imagery, homepage flashiness or marketing ploys. On gov.uk, you find information related to government services, andRead… Read more »
As part of the Vermont Digital Economy Project, our partners at the Snelling Center for Government have now successfully implemented new or updated websites for 15 towns across Vermont, and they plan to create another 10 by the end of the project. Through this process, we have learned that there are many more factors involvedRead… Read more »
2013 is rapidly coming to a close, so it is time to look forward and take bets on what’s on the docket for the next 365 days. In our newest guide: 20 Innovations that Mattered in 2014, we peered into our crystal ball and made our forecast of the five biggest trends for next year.Read… Read more »
Merriam Webster defines a trend as: to veer in a new direction. In 2013 government certainly veered into uncharted territory. The White House unveiled two new mandates that changed the way government protects and shares data. They also opened up the White House to leaders from the private sector to jump-start innovation. Libraries, on theRead… Read more »