I am working on a project of revamping our Court’s public website and we are making every attempt to ensure we do it right this time. We are soliciting feedback from our audiences and are doing a lot of research on best practices. I recently found a great government site which outlines many of theRead… Read more »
You know you’re doing something wrong with your council website when you mostly say ‘YES’ to this list Are you a web manager or just someone who wishes to know how your local council website is performing? Or maybe just a curious observer of public services online? If you are, you should continue reading…. Good,Read… Read more »
Last year, I started a group exclusively for local govvies on Huddle called LocalGovWebStars with some help from a good local gov buddy of mine, Ken Eastwood (Assistant Director at Barnsley MBC and founder of publicsectornomads.com) to talk about website redesign projects in local gov. The group resulted in some very interesting discussions and tips.Read… Read more »
It seems many of us are working on all sorts of different stuff nowadays. I’ve been listening to everything that’s going on in local government and feeling quite overwhelmed with how much is going on (even with the budget cuts!). We still have lots to worry about but with even fewer resources. There are aRead… Read more »
Frustration There is nothing more frustrating than being in government right now if you are looking for change or motivation in your work. With almost no funding available, fewer colleagues to carry the burden, feeling of loss and uncertainty, we are facing an all time low. Everyone knows that with fewer resources, it makes itRead… Read more »
It’s not about putting a “spin” on the story; it’s about reporting the truth – first. Crisis management in a government, city, or organization requires a team of tactful professionals and a crisis management plan in place prior to an incident occurring. In no way should the tactics include putting a “spin” on the story,Read… Read more »
On Friday, June 25, the White House Office of Management and the Budget changed the rules for federal Internet sites. Memorandum m-10-22 “establishes new procedures and provides updated guidance and requirements for agency use of Web measurement and customization technologies.” In issuing the new guidelines, OMB Director Peter Orzag wrote, “The central goal is toRead… Read more »
I was recently interviewed about hyperlocal websites relationship with Camden Council (in response to this blog post; “Digital Strategy: How Camden will be engaging with the local community through hyperlocal websites“) and an overview about our new website. This article has now been published and featured on E-Gov Bulletin by Dan Jellinek titled ‘Hyperlocal’ InformationRead… Read more »
This user insight comes from the user research conducted for London Borough of Camden in the UK. You can visit the website redesign project development site here. View full post here. Over the past few months, I’ve been getting myself acquainted with my new Job at Camden Council and learning the ropes. I’ve been broughtRead… Read more »
Everyone knows that developing a government website can be a challenge. One of the most common development concerns is Section 508 compliance. However, while Section 508 compliance is important, it should not be a developer’s only concern when testing a website. One area of web development that I find so often overlooked by government developersRead… Read more »