Modernization can improve your agency’s service delivery, but while you upgrade your tech and processes, you can’t forget about security.
As you make your services more accessible online for your constituents, unfortunately, it can also open the door to cyber criminals. That means you must implement security measures that protects sensitive data from unauthorized access.
Have you strategized and budgeted for enhanced security? You’ll need to plan for secure authentication methods, ways to anonymize data and think about how to deliver other key protections that safeguard your organization from the liability and reputational damage that can come with a breach.
This playbook, “How to Build Better Community Engagement Through Modernization,” details key pillars of success that agency leaders at all levels of government can use to help ensure your agency has considered every aspect of secure modernization.