Picture this scenario: you’re a customer service representative at the DMV. You’re working with a customer who is trying to update their license but doesn’t have the right paperwork. You know there are alternative documents they could use, but they are buried deep in a 450-page manual. What if instead of leafing through that massive document to find the needle in the haystack, you instead consulted a conversational AI tool that could quickly and efficiently pinpoint the information in the manual?
That is where the power of AI comes into play. It can take very time-consuming and complex processes and make them easier.
Join us online Wednesday, March 12 at 2 p.m. ET/11 a.m. PT to learn from government and industry experts about how AI can transform the way agencies work.
Specifically, you’ll learn:
- How AI could help align siloed departments and agencies.
- Where the biggest AI pain points exist.
- Use cases and best practices from agencies who have simplified their processes with AI.
You’ll hear from:
- Dr. Matthew McCarville, DBA, MBA, MSBIA, MScPM, CSM, State Chief Information Officer, Chair, Nebraska Information Technology Commission, Agency Director, Nebraska Office of the Chief Information Officer
- Craig P. Orgeron, CPM, Ph.D, Executive Director and State Chief Information Officer, Mississippi Department of Information Technology Services
- Chris Dilley, Chief Technology Officer, State & Local Government, ServiceNow
Register now:
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